Smartphone Universal Case A62412991020

This case is compatible with the following KTM motorcycle models:

• 125 Duke 2011-2023
• 125 EXC 2010-2016
• 125 EXC Champion Edition 2010
• 125 EXC Factory Edition 2011-2015
• 150 EXC 2023-2024
• 150 EXC TPI 2020-2022
• 200 Duke 2012-2023
• 200 Duke NG 2022
• 250 EXC-F Six Days 2010-2024
• 300 EXC TPI Erzberg Edition 2020
• 350 EXC-F 2012-2024
• 350 EXC-F Factory Edition 2015-2022
• 350 EXC-F Six Days 2012-2024
• 350 EXC-F Wess 2021
• 390 Adventure 2020-2023
• 390 Adventure Spoked Wheels 2023-2024
• 390 Duke 2013-2023
• 400 EXC 2010-2011
• 400 EXC Factory Edition 2011
• 450 EXC 2010-2016
• 450 EXC Champions Edition 2010
• 450 EXC Factory Edition 2011
• 450 EXC F-Factory Edition 2015
• 450 EXC Six Days 2010-2016
• 450 EXC-F 2017-2024
• 450 EXC-F Six Days 2017-2024
• 450 SMR 2010-2024
• 500 EXC 2012-2016
• 500 EXC Six Days 2012-2016
• 500 EXC-F 2017-2024
• 500 EXC-F Six Days 2017-2024
• 690 Duke R 2010-2017
• 890 Adventure 2021-2023
• 890 Duke L 2021
• 890 Duke R 2020-2023
• 890 SMT 2023
• 990 Adventure 2010-2012
• 990 Adventure R 2010-2012
• 1050 Adventure 2015-2016
• 1090 Adventure 2017-2018
• 1090 Adventure L 2019
• 1090 Adventure R 2017-2019
• 1090 Adventure S 2019
• 1190 Adventure 2013-2016
• 1190 Adventure R 2013-2016
• 1190 RC8 2011
• 1190 RC8 R 2011-2016
• 1190 RC8 R Track 2012
• 1290 Super Adventure S 2017-2023
• RC 125 2014-2023

Shipping Information

Delivery:

UK Shipping on orders over £50 (3-5 days delivery): FREE*

UK Shipping on orders under £50 (3-5 days delivery): £3.95

UK Express Delivery (1-3 days delivery): £6.95

Please note that the delivery times above are from the point of dispatch. Whilst many products are available for immediate dispatch, some items have longer lead times as stated on the product page. Be sure to check the expected availability times before ordering.

Custom Charges

If you are ordering goods for delivery outside the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that KTM Direct has no control over additional charges in relation to customs clearance. KTM Direct recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer. Refunds of any returned order will be of items, not the services incurred.

KTM Direct use Royal Mail for smaller items and DHL for larger items (UK Shipping only)

Royal Mail deliveries are typically sent by Royal Mail 48 so will normally arrive within a maximum of 2-3 working days. DHL deliveries are typically made the next working day, but some remote areas may require an extra day. If your item has not arrived within 5 working days on either service then please contact us by email hello@ktmdirect.co.uk

All in stock orders placed up until 9.00am are dispatched the same working day. Any in stock orders placed after 9.00am may not be dispatched until the next working day.

*PLEASE NOTE: FREE SHIPPING TERMS ARE FOR MOST UK MAINLAND POSTCODES, WITH THE EXCEPTION OF SOME RURAL SCOTTISH POSTCODES, SCOTTISH HIGHLANDS, NORTHERN IRELAND AND UK ISLANDS.

Returns Information

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@ktmdirect.co.uk. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@ktmdirect.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.